PATIENT TESTIMONIALS

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Andrews Orthopaedics & Sports Medicine?
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"I am working the streets and am extremely happy with the extraordinary care received from Doctor Nilssen and his entire staff."
Personal card received by the Andrews Orthopaedics staff

As a Police Officer, my feet are pretty important to me. In April of 2007, while conducting a traffic stop, I was run over by a car coming in the opposite direction. I never saw it coming. My left ankle was broken in three places and my right foot was crushed. After surgery on my ankle the initial doctor did nothing for the foot. He expected it to heal on its own. In 2009, he decided to attempt surgery on the foot to repair the damage done in 2007. Needless to say it did not go well. In 2010 he wanted to fuse my entire foot together telling me that I would never be a cop again. I could not accept that.

After research I found the Andrews institute and Doctor Erik Nilssen chose to take on the challenges of my case. I am not sure if he knew what he w as getting into when he accepted but he did an incredible job repairing not only the damage from the initial injury but also the damage done by the previous doctor. The foot is still a work in progress; however I am working the streets and am extremely happy with the extraordinary care received from Doctor Nilssen and his entire staff. I truly believe that without his care and superior skills I would not be doing the job that I love.

Thank you Doctor Nilseen and your entire staff,
Lorah R. Buchanan

"Thank you Dr. Hackel!"
Andrews Orthopaedics Comment Card

Thank you for the most pleasant visit to the doctor I have ever made- courteous, efficient, and organized. My ankle feels better already!

Betty Jones

"Dr. O'Grady Rocks!"
Andrews Orthopaedics Comment Card

Everyone here is fabulous!  Dr. O'Grady Rocks!

Beverly Brown

"Dr. Callahan was first rate."
Andrews Institute Surgery Center Patient Satisfaction Survey

The nursing staff was exceptional! They really made me feel at ease with the whole procedure. Very personal and comforting. Dr. Callahan was also first rate and has a great sense of humor!

Sarah Schopbach
October 6, 2008

"I very much appreciate how helpful and sincere you and your staff were."
Personal card received by the Andrews Orthopaedics staff

I just wanted to drop you a note and say THANK YOU for helping me with my shoulder. Both Linda and I very much appreciate how helpful and sincere you and your staff were during my surgery. Most of all I am happy to have my shoulder working. It has been just over a year since my surgery and I am still amazed how much better my shoulder works than the past decade. I hope all is well in Florida.

Sincerely,
Ryan Irlmeier

Dr. Barry Callahan "We could not have had a more wonderful experience."
Andrews Institute Surgery Center Patient Satisfaction Survey

We could not have had a more wonderful experience. The staff was knowledgeable and friendly. The facility is beautiful and relaxing.

Kim R. Owens

"I thank all who cared for me for doing such a great job!"
Personal card received by the Andrews Orthopaedics staff

"Everyone was so efficient and at the same time so caring..."
Personal letter received by the Andrews Orthopaedics staff

The Andrews Institute is the most impressive medical facility I've ever seen. Everyone we came into contact with was courteous, friendly, prompt, and professional. I want to mention a young lady named Candace who initially contacted us and with whom we spoke to on the phone several times. She was so helpful with her instructions and her friendly and professional manner really put me at ease. I was very anxious because we were traveling over 500 miles and we were not sure if my son would require surgery or not. Candace helped relieve much of that stress we were feeling.

Once we arrived, everything was precisely organized and everyone was so unbelievably nice. We were amazed at how much time Dr. Hackel and Dr. Andrews spent with us before and after surgery. And then they both called my son after we got home to Tennessee to check on him and see if he had any questions. Both told him to call if he had any questions in the future.

Everything and everyone was so efficient and at the same time so caring and willing to give their time. Words cannot adequately express how impressed my son and I were with the entire experience. The Andrews Institute is a truly wonderful facility. Thank you so much.

Steve Book
Father in Tennessee

"The attention to details was outstanding. "
Andrews Institute Surgery Center Patient Satisfaction Survey

The staff has the patient's satisfaction as number one on their list. The telephone calls as follow ups were appreciated. Having the surgeon (Dr. Ostrander) call and ask if I had any problems or questions, past surgery, was a wonderful personal touch. Andrews is an asset to our community.

Thank You,
Susan Simco

"I have never been treated better!"
Andrews Institute Surgery Center Patient Satisfaction Survey

Thank you Dr. Ostrander and Staff for your courtesy and professionalism. I have never been treated better! Everyone I came in contact with was compassionate and eager to assist. Your services could not be better.

Bruce Bond

"Dr. O'Grady is deserving of his patient's total trust!"
Personal email received by the Andrews Orthopaedics staff

Dr. Christopher O'Grady performed my total hip replacement on January 31st, 2005. The procedure went smoothly and without complication. My recovery progressed faster than ever anticipated. To have eliminated on going pain associated with degeneration and have my active lifestyle restored is truly wonderful! During the past three years, my new hip has been put to the test!!!

I feel very fortunate to have had such an outstanding physician as Dr. O'Grady perform my surgery. He is not only very meticulous in his work but a wonderful person as well. Having experienced the implantation of a prosthesis, can appreciate the importance of each. I am beginning to experience problems with my other hip and can only hope I will have the same quality of care when the time comes to seek medical attention for it.

Dr. O'Grady is deserving of his patient's total trust!

Thank You,

Jennifer S. Dickerson
Mobile, AL

"You will certainly feel better and younger than your age!!"
Personal email received by the Andrews Orthopaedics staff

To Whom It May Concern:

It can be tough getting old. First there was a scary diagnosis of prostate cancer in 2002 which I have overcome, then followed by a series of new aches and pains in my hips, shoulders, and knees... all of which I went to various doctors in Milton and Pensacola to see about. My main concern was that whenever I did anything for a half hour or more... sit, stand or even lay down... I tended to cramp up and experienced moderate to severe shooting pains between my ankles and hips. [...] It began to affect my entire lifestyle and all of my activities in a negative way.

[...] My daughter Mary, a Baptist Hospital employee, told me about the Andrews Clinic in Gulf Breeze and after a short discussion, she set me up with an appointment to see Dr. Hackel. It was a pleasant experience all around... beautiful surroundings, an easy going, competent, friendly, helpful staff and a total positive outlook for success without radical surgery.

[...] I have learned that I can still do anything I used to do, but now I must do them in common sense moderation.

I would highly recommend the Andrews Clinic and my Dr. Hackel to anyone battling the common aches and pains of old age. They may never make you feel like you're 21 again but you will certainly feel better and younger than your age!!!

Frederick D. Baillie
AGCM USN ret in Milton, FL

"What a Fantastic Team!"
Andrews Orthopaedics Comment Card

What a fantastic team!  Dr. O'Grady is the "Best", however behind, no, beside every fantastic doctor is a fantastic office.  Best wishes to everyone on Dr. O'Grady's team!!

Carol Cays

"I had one of the best doctors this world has to offer."
Baptist Hospital Patient Survey Form

I had one of the best doctors this world has to offer.  Dr. Ostrander rates at the top of my list. He listens to a patient and is so very professional. He follows up after surgery in a superior manner!

Sarah Bullock-Parker

Would you like to share your experience with
Andrews Orthopaedics & Sports Medicine?
Email us your testimonial here!